Warranty

Your new Eco-Trailer is the only covered car trailer on the market to be guaranteed by such a comprehensive warranty. We are happy to offer this due to our products excellent reliability record.

Velocity iQ covered car trailer = 8 year warranty

Velocity RS covered car trailer = 5 year warranty

Eco-Shuttle covered car trailer = 8 year warranty

Titan covered car trailer = 8 year warranty

We like to reassure our customers that their new trailer will meet their expectations. To ensure this we have made our extensive warranty very easy to understand. Below we list everything that we offer;

All of our warranties exclude damage or failure due to wear and tear.

8 YEAR WARRANTY VELOCITY iQ

*8 year replacement/repair;

Integrity of fiberglass body, Integrity of Chassis, Hinges, Handles, Tie down points.

*2 year replacement/repair;

All BPW/Al-Ko & Starco supplied components (to include Axles, Drawbar, Coupling, Hitch locks, & wheels), Ermax supplied lighting looms, connectors and light units.

*12 month replacement/repair;

Floor boards, ramp boards and locks, winch & battery components.

5 YEAR WARRANTY VELOCITY RS

(Production October 2014 – December 2019)

*5 year replacement/repair;

Integrity of fiberglass body, Integrity of Chassis, Hinges, Handles, Tie down points.

*2 year replacement/repair;

All BPW supplied components (to include Axles, Drawbar, Coupling, Hitch locks, & wheels), Ermax supplied lighting looms, connectors and light units.

*12 month replacement/repair;

Floor boards, ramp boards and locks.

8 YEAR WARRANTY ECO-SHUTTLE & TITAN

*8 year replacement/repair;

Integrity of fiberglass body, Integrity of Chassis, Hinges, Handles, Tie down points.

*2 year replacement/repair;

All BPW supplied components (to include Axles, Drawbar, Coupling, Hitch locks, & wheels), Ermax supplied lighting looms, connectors and light units.

*12 month replacement/repair;

Floor boards, ramp boards and locks.

Terms of use;
There are no contracts to sign, once your trailer is paid for in full and you take delivery the warranty is valid. We ask that any warranty claim be notified to Eco-Trailer by email (info@eco-trailer.co.uk). We will then issue instructions, we may ask that the trailer be returned to our factory for further investigation/fitting of the faulty components. (Eco-Trailer address as shown on the contact us page of our website) Eco-Trailer will have the final decision on whether a part is warrantable or failed due to wear & tear. Individual items are warranted against manufacturing defect. BPW/Al-Ko, Starco, Ermax and Aspöck parts are covered under their own warranty and are subject to their own terms and conditions. Eco-Trailer have no authority over this element of the warranty. For further details please refer to BPW/Ermax or Aspöck respectively.